Privacy Policy

Privacy Policy

Effective Date: 05/31/2025

Healing Arts with Heather (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website and book appointments through our scheduling system.

1. Information We Collect

When you use our website or book a service through Acuity Scheduling, we may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Appointment Details (date, time, service type)

  • Any information you choose to provide in notes or forms (e.g., special requests, health-related notes)

Automatically Collected Information

We may also collect certain information automatically, such as your IP address, browser type, operating system, device type, and browsing behavior, through the use of cookies or analytics tools.

2. How Your Information Is Used

We use your information for the following purposes:

  • To schedule and confirm appointments

  • To communicate with you about your sessions or updates to our services

  • To improve our services and website functionality

  • To comply with legal and regulatory requirements

3. Use of Acuity Scheduling

Healing Arts with Heather uses Acuity Scheduling, a third-party platform, to manage appointments. When you book a session, your information is securely processed and stored by Acuity (a Squarespace company). Acuity may collect additional technical or appointment data in accordance with its own privacy policy.

You can review Acuity’s privacy policy here:

https://www.squarespace.com/privacy

4. Data Sharing and Security

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Service providers that help us operate our website and booking system (e.g., Acuity)

  • Legal authorities, if required by law, subpoena, or court order

We implement appropriate technical and organizational measures to safeguard your data against loss, theft, and unauthorized access.

5. Your Rights and Choices

You may:

  • Request access to the personal data we hold about you

  • Ask us to correct or delete your personal information

  • Opt out of any future communication by contacting us directly

To exercise any of these rights, please email: HealingArtswithHeather@gmail.com

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Children’s Privacy

Healing Arts with Heather provides services to minors aged 13 and older only with the involvement and consent of a parent or legal guardian. We may collect limited personal information about minors (such as name, age, and relevant appointment details) strictly for the purpose of scheduling and providing services. A parent or guardian must be present during the appointment and participate in the intake process.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected data from a child under 13 without appropriate consent, we will take steps to delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top. Please review this page periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Healing Arts with Heather

Email: HealingArtswithHeather@gmail.com

Location:

Suite 4200
610 Uptown Blvd
Cedar Hill, TX